Booking Terms and Conditions

The terms and conditions set out below apply to all bookings made at About Guest Lodge.

 

Pricing
Prices are subject to change without notice. However, your price is guaranteed once you receive booking confirmation. For the avoidance of doubt, prices do not include any incidental charges, which you may incur during your stay, such as telephone calls, mini-bar and bar facilities etc. Such charges will be payable by you on your departure. In the event that you fail to pay any charges, it is a condition of your contract with us that you irrevocably authorise us to debit your credit or debit card.

 

Pets
No pets are allowed at About Guest Lodge.

 

Arrival and Departure
Rooms are available from 14:00 on the day of arrival. Rooms must be vacated at 10:00 on the day of departure, unless otherwise arranged with the owner.

 

Deposits, Pre-payments and Cancellations
A reservation is only guaranteed once a 50% deposit has been payed.  Upon arrival the full amount of your stay is payable upfront..

Reservations must be cancelled one week (7 days) prior to arrival for you to be refunded. Cancellations within 7 days of arrival is charged at 50%. No shows are charged 100%.

Refunds will only be done after 32 days in case of a cancellation.

We reserve the right to cancel a tentative reservation. Tentative bookings will automatically expire at 16:00 in the afternoon.

We regret that no cheques, foreign currency, or travelers’ cheques are accepted. However, we do accept ALL credit cards.

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Tel: 012 362 4422 | Fax: 086 638 1183 | Weekends/After 22h00: 082 657 7696 | E-mail

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